Payment & Delivery

How to Order:

  1. Online: Navigate in Our Menu and add to cart the desire products.
  2. Phones: +971 551233171 or +971 43436744
  3. WhatsApp: save +971 551233171 in your contacts and find us.
  4. Live Chat: click on "Live Chat" button.
  5. Email: online@frenchbakery-uae.com
  6. In Shop: Come to one of our locations and an operator will create an order for desire delivery.

Payment:

1. Pay on Delivery:
  • Full payment is required on Delivery or on Pick Up.
2. Online Payment: VISA, MASTER CARD, PAYPAL
  • 100% advance payment is required to be made.
  • Secured online payment processing through www.payfort.com using Visa and MasterCard credit/debit card in AED for all international and local credit/debit cards.
  • Secured online payment processing through PayPal for payment in $ for all international and local credit/debit cards. 
3. Money Transfer:
  • Transfer Methods: Western Union, Money Gram, Unistream, any other money transfer.
    For Name: Mohamed Ahmed, Surname: Abdelmoti Elsayed, Mobile: +971554545508, Dubai, United Arab Emirates.
  • PAYMENT DETAILS WILL BE FORWARDED TO YOUR EMAIL/SMS once the order details are confirmed by our operators (100% advance payment is required to be made)
4. Bank Transfer:
  • Account Name: French Bakery L.L.C.
    Account No: 1012050749602
    IBAN Number: AE570260001012050749602
    SWIFT Code: EBILAEAD
    Branch: EMIRATES NBD, BANIYAS ROAD, DEIRA, PO BOX 777 DUBAI U.A.E
    Bank: Emirates NBD
    Payment Details Contact: Mohamed Arshad, credit controller 04-3436444 EXT 212
    Email ID: receivables@frenchbakery.ae
  • PAYMENT DETAILS WILL BE FORWARDED TO YOUR EMAIL/SMS once the order details are confirmed by our operators (100% advance payment is required to be made)
     

Discount:

Only one discount per order can be applied! Discount is applied only on full price goods, excluding delivery & payment fee.

  1. Emirates NBD & Emirates Islamic Bank Card 10%: Valid only for "Payment in Shop" and "Payment at Home". 100% of the total payment is required to be made.
  2. Loyalty Card 15%: French Bakery Loyalty Discount Card can be applied only by the Card owner! You can get 15% Loyalty Discount Card when the total amount of your personal orders exceeds 6000 AED. Valid for all payments methods.
  3. Delivery Date Discount 10%: Once your previous order is closed, you will receive an SMS/Email to share your feedback. You will be asked to fill in your top 3 events of your choice and get automatically 10% discount for orders with delivery/pickup on mentioned dates. Discount will be applied automatically after an operator will verify the order.

Delivery in U.A.E:
Delivery time are from 8am to 11pm

  • DUBAI: FREE;
  • Sharjah: FREE only if order price exceeding 600 AED, otherwise the delivery price would be 100 AED;
  • Ajman, Umm Al Quwain: FREE only if order price exceeding 700 AED, otherwise the delivery price would be 150 AED;
  • Abu Dhabi, Al Ain, Fujairah, Ras Al Khaimah: FREE only if order price exceeding 700 AED, otherwise the delivery price would be 200 AED;

  • If you have more orders at the same time for the same delivery address, the delivery price will be calculated only from one order (after operator adjustment).
  • Because of huge traffic in Sharjah, Ajman, Umm All Quwain & Al Nahda (Dubai) is not allowed delivery between 16:00 to 23:00 from Sunday to Thursday in these regions.


Pick Up in Dubai:
Pick Up time are from 8am to 11pm

  1. SHEIKH ZAYED ROAD / Al Safa St. (PRODUCTION) (GPS Location)
  2. AL SUFOUH 2, Knowledge Village (GPS Location)
  3. DUBAI HEALTH CARE CITY, Al Razzi Building 59 (GPS Location)
  4. DUBAI OUTLET MALL, Al Ain Road (GPS Location)
  5. UMM SUQEIM Aswaaq Supermarket (GPS Location)
  6. JUMBLE AL BARSHA 1 (GPS Location)
  7. GULF TOWERS Kiosk, Umm Hurair 2/Oud Metha Rd. (GPS Location)

French Bakery Payment Locations